Terms

1. Introduction

Welcome to DukeDryden. By accessing or using our website and services, you agree to comply with these Terms & Conditions. These terms outline the rules, responsibilities, and legal obligations governing your use of our platform, including browsing, shopping, and purchasing our women’s trench coats. Please read them carefully. If you do not agree with any part of these terms, you should refrain from using our services.

2. Intellectual Property

All content on the DukeDryden website, including text, images, graphics, logos, and product designs, is the property of DukeDryden or its licensed partners. No part of this website may be copied, reproduced, or used without our explicit written consent. Unauthorized use of our intellectual property is strictly prohibited and may result in legal action.

3. User Accounts

When you create an account with DukeDryden, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately if you suspect any unauthorized use of your account.

4. Product Information

We strive to provide accurate descriptions, images, and prices of our products. However, DukeDryden does not guarantee that all information is completely error-free. Product colors may vary slightly due to differences in screen settings, lighting, and photography. We reserve the right to correct any inaccuracies and update product information at any time without prior notice.

5. Orders and Payments

By placing an order through our website, you are making an offer to purchase a DukeDryden product in accordance with these Terms & Conditions. Payment must be completed using the available secure payment methods. All prices are subject to change without notice, but confirmed orders will be processed at the price shown at checkout. We reserve the right to cancel or refuse any order in our sole discretion.

6. Shipping and Delivery

DukeDryden offers shipping options detailed on our Shipping & Delivery page. While we strive to meet estimated delivery times, we are not responsible for delays caused by carriers or unforeseen circumstances. You are responsible for providing accurate shipping information. All risk of loss or damage passes to you upon delivery.

7. Returns and Refunds

Our Returns Policy allows customers to return unworn, undamaged products within a specified period for a refund or exchange. Returns must include original packaging and proof of purchase. Shipping costs for returns may apply unless the return is due to our error or defective products. Refunds will be processed after the returned items are received and inspected.

8. User Conduct

Users agree to use DukeDryden services responsibly and lawfully. Prohibited activities include attempting to hack, disrupt, or interfere with website functionality, posting fraudulent or harmful content, or engaging in abusive behavior towards staff or other users. We reserve the right to suspend or terminate accounts for violations of this section.

9. Limitation of Liability

DukeDryden shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. While we take every precaution to ensure product quality, we do not guarantee that your experience will be entirely error-free. Your use of our website and products is at your own risk.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which DukeDryden operates. Any disputes arising under these terms shall be resolved in the competent courts of this jurisdiction. By using our services, you agree to submit to the exclusive jurisdiction of these courts.

11. Changes to Terms

DukeDryden reserves the right to modify these Terms & Conditions at any time. Updated terms will be posted on this page with the revision date. Continued use of our website and services constitutes acceptance of any updated terms. We encourage all users to review this page periodically to stay informed of changes.

12. Contact Information

For questions, concerns, or clarifications regarding these Terms & Conditions, please contact our support team at informationdesk@dukedryden.com. We are committed to providing prompt assistance and addressing any inquiries related to our policies or services.